In order to set you up for central station monitoring we will need the following information no later than 5 days prior to installation.
CALL LIST – This list will be called in the event that your alarm goes off and no one can be reached at home. Please be sure to add your own cell/work numbers to this list (even if listed above). Please include cell phone service provider (ie: Verizon or AT&T) for text notification purposes.
Note: Your “password” is a word that you will give to the central station in the event that your alarm is set off accidentally. You may give each person their own password or have one password that everyone will use.
The following questions will affect the manner in which calls to your home from the central station are handled.
Do you have call waiting?YesNo
Do you have call answering or voice mail service?YesNo
Do you have phone service through your cable company (e.g. AT&T Broadband)YesNo
Do you have Voice over Internet (VOIP; e.g. Vonage)YesNo
Please list phone service provider (Verizon, Comcast, etc.):
Should any of the above information change, you may call 1-800-639-1601, fax to 603-382-5448 or email to [email protected] to update.
Note: Commercial accounts MUST update account information by mail, email or fax.